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( Project 4 )

Airbnb:
Airbnb Concierge

Loneliness can be as damaging to health as smoking 15 cigarettes per day according to Forbes.com. Further, people who experience social isolation have a 32% higher risk of early death.

This is an epidemic that deserves immediate attention. How can we bring the digital world closer to the real world? I believe the key is redefining “social media” to encourage shared
experiences, not just sharing them.

Introducing the social touchpoint of Airbnb that brings the current “host” and “guest” experience back to the brand’s bed and breakfast roots: Airbnb Concierge. The new app interface now allows people to take interest in people first, leading to experiences fueled by connections. UX design follows similar swiping techniques as dating apps; however, we’re using it to match users and hosts as well as users with other users.